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The Joyus Guarantee
Buy what you love. Love what you buy.
  • Shipping is on us!
    Free shipping for all purchases over $50.*
  • Free returns.
    Return shipping is always on us. Return within 60 days of purchase, and you'll receive your refund in its original form of payment. Returns cannot be initiated after 60 days. We do not accept exchanges, but you can reorder the item you want, and return the unwanted one to us.
  • The 100% delight policy.
    We're here for you! If there is something that we can do to make your experience even better, please contact us at support@joyus.com. Or better yet, tell our CEO directly at CEO@joyus.com.
  • *Free shipping is not valid with certain offers or promotions. A shipping charge may still be incurred after certain discounts are applied, even if the order exceeds $50.00. Please note that shipping charges are not refundable.