Join the Joyus Inner Circle
Your free membership entitles you to:
Free shipping on orders $50+.
As a Joyus Inner Circle member, you'll receive free standard shipping on any order over $50. Your order total must be $50 or more before tax, shipping and handling. Free shipping will be applied to your purchase at check out. Please note that free shipping is NOT always valid or combinable with other offers.
Free returns for store credit.
As a Joyus Inner Circle member, if you aren't completely satisfied with your purchase, you can return it and we'll refund you the full amount for store credit.
First access to special sales, videos and events.
Inner Circle members will be the first to know about all things Joyus, from new videos to new markdowns and special events.
Frequently Asked Questions
What is the Joyus Inner Circle?
The Joyus Inner Circle is free and open to anyone. It gives you access to:
- Free shipping on orders over $50
- Free returns for store credit
- Early access to special sales, videos and events!
Once I join the Joyus Inner Circle, can I leave it?
We hope you love being a member of our Inner Circle, and we don't know why you'd want to leave, but if you do want to unsubscribe, just email firstname.lastname@example.org and we'll take you off the list.
How do I become a member of the Joyus Inner Circle?
Good news! If you are currently a member of Joyus, you are also a member of the Joyus Inner Circle. If you are new to Joyus, it's easy to join the Joyus Inner Circle — just complete our short registration and you're in!
Why am I being charged shipping sometimes when my order exceeds $50.00?
Free shipping is not valid with certain offers or promotions on first-time purchases. A shipping charge will still be incurred after this discount or other discounts are applied, even if the order exceeds $50.00.
Can I add items to my order after it has been placed?
Orders cannot be modified following the purchase due to the fast processing time of our shipping department. In exception cases, orders can be canceled after they are placed if immediate contact is made with our customer service department. Orders that have already shipped cannot be canceled.
Do you ship internationally?
Joyus currently does not ship to international addresses or bill international credit cards. One must have an American credit card with a shipping address in the United States to complete a purchase.
Returns & Exchanges